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Workplace Beyond, Equity Within
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  • About Inno 
    • Mission & Vision
    • Methodology
    • Our Team
    • Join Us
  • Issues 
    • Addressing Human Rights
    • Anti Discrimination and Stigma
    • Ending Gender-Based Violence
  • What We do 
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    • Fight Hepatitis
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  • …  
    • Daimui
    • About Inno 
      • Mission & Vision
      • Methodology
      • Our Team
      • Join Us
    • Issues 
      • Addressing Human Rights
      • Anti Discrimination and Stigma
      • Ending Gender-Based Violence
    • What We do 
      • Handshake Worker's Hotline
      • Emquality
      • Fight Hepatitis
      • End Gender-based Violence
    • GroundInsight 
      • News & Stories
      • Events
      • Case Studies
      • Reports & Toolkits
    • Fight With Inno 
      • For Funders
      • For NGOs & Community Partners
      • For Workplaces & Brands
      • For Researchers & Media
      • Subscribe
Workplace Beyond, Equity Within
  • Daimui
  • About Inno 
    • Mission & Vision
    • Methodology
    • Our Team
    • Join Us
  • Issues 
    • Addressing Human Rights
    • Anti Discrimination and Stigma
    • Ending Gender-Based Violence
  • What We do 
    • Handshake Worker's Hotline
    • Emquality
    • Fight Hepatitis
    • End Gender-based Violence
  • GroundInsight 
    • News & Stories
    • Events
    • Case Studies
    • Reports & Toolkits
  • Fight With Inno 
    • For Funders
    • For NGOs & Community Partners
    • For Workplaces & Brands
    • For Researchers & Media
    • Subscribe
  • …  
    • Daimui
    • About Inno 
      • Mission & Vision
      • Methodology
      • Our Team
      • Join Us
    • Issues 
      • Addressing Human Rights
      • Anti Discrimination and Stigma
      • Ending Gender-Based Violence
    • What We do 
      • Handshake Worker's Hotline
      • Emquality
      • Fight Hepatitis
      • End Gender-based Violence
    • GroundInsight 
      • News & Stories
      • Events
      • Case Studies
      • Reports & Toolkits
    • Fight With Inno 
      • For Funders
      • For NGOs & Community Partners
      • For Workplaces & Brands
      • For Researchers & Media
      • Subscribe
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    Daimui
    Approach How it works Plan coverage
    A product byInno

    AI + human / grievance mechanism planning

    Practical knowledge for designing grievance mechanisms.

    Drawing on field experience, Daimui helps your team develop a plan suited to your organisation. Clarify responsibilities, identify gaps and decide what comes next.

    Start planning with Daimui Planning tool · not a reporting channel
    PRODUCT VIEW 01 From planning context to structured proposal
    Daimui planning interface beside an example structured proposal
    Product handbook v0.4 · illustrative planning flow · no live grievance data
    People reviewing information together during a workplace rights session
    FIELD SOURCEHuman-run practice

    What the product helps organise

    A planning route from context to proposal

    1. 01Project context
    2. 02Knowledge comparison
    3. 03Planning decisions
    4. 04Structured proposal

    How Daimui works

    Your context shapes the plan.

    Daimui turns project context into an organised proposal for grievance-mechanism planning. It connects relevant knowledge with explicit planning rules, while uncertainty and matters requiring verification remain visible.

    PRODUCT VIEW 02Planning context
    Daimui interface showing project profile selections used to shape a grievance-mechanism plan
    Real product interface · project inputs shape the proposed sequence and verification work

    From input to proposal

    1. 01 / Input
      Describe the context.

      Set out the project’s purpose, intended scope, known supply-chain relationships and existing capabilities. Information that is still uncertain remains visible.

    2. 02 / Compare
      Connect relevant knowledge.

      Daimui compares the input with structured knowledge about countries, industries, operating stages and relevant standards, using their defined conditions of application.

    3. 03 / Decide
      Apply planning rules.

      Explicit rules connect those conditions with planning decisions: what to establish, what to strengthen, what to verify and how the work should be sequenced.

    4. 04 / Output
      Organise the proposal.

      The system brings the decisions together as a management summary and a complete project proposal, including assumptions, limitations and matters requiring further verification.

    Product preparation Questions, knowledge, conditions and planning rules

    Daimui organises specialist preparation into work that can be discussed and sequenced.

    Planning signals Inputs are not evidence of readiness

    They shape the proposed sequence and verification work.

    Still requires verification Access, language, privacy and human handoff

    Investigation, review and remedy authority remain matters for appropriate people and processes.

    A facilitator speaking with workers in a workplace rights session
    FIELD SOURCEExisting public Inno asset

    Method source within the product

    Field experience informs the planning method.

    Daimui draws on Inno and Handshake Worker’s Hotline practice since 2007. That experience informs the questions, knowledge and judgement used in mechanism planning.

    Daimui supports mechanism planning. Live grievances belong in authorised reporting channels.

    Mechanism scope

    What the plan covers.

    A mechanism needs a connected path through which people can raise concerns, receive a response and seek remedy. Planning considers six areas and the responsibilities that connect them.

    Responsibility across the whole path Daimui supports planning. Authorised people remain responsible for live grievances, investigation, decisions and remedy.
    1. 01
      Intake

      How can people raise concerns safely?

    2. 02
      Identification

      How will the concern be understood?

    3. 03
      Triage

      Who takes ownership, and when is referral or escalation needed?

    4. 04
      Follow-up

      Who maintains contact and tracks the delivery of remedy?

    5. 05
      Reporting

      What should the person raising the concern be told?

    6. 06
      Closure

      What evidence supports closure?

    DAIMUI PRODUCT HANDBOOK

    Read the full product handbook.

    • 01Product overview
    • 02Planning method
    • 03Responsibility boundaries
    Open product handbook Read online
    OUR VISION

    Our vision is for organisations committed to responsible supply chains to have access to knowledge and methods grounded in the field and continually renewed through practice. With that foundation, commitments to people can become an organisational capacity for sustained action.

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© Inno Community Development Organisation

2007-2025

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